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If you do not not find an answer to your question below, please
CONTACT US DIRECT
When is the best time of year to visit Port Douglas?
Port Douglas has a year round tropical climate so any time is great
to visit - the busiest months are the winter months of June to
October, when the weather is warm and dry. Rain tends to come in the
summer months.
Is the water safe to drink?
Water in Port Douglas is safe to drink from the tap. Bottled water
may also be purchased from Reception.
Do you serve breakfast?
No. The apartments all have kitchens, and breakfast is available
locally from 6.30 am.
What time can I check in?
Our usual check in time is 2.00 pm.
Early check in may be available. Please contact us when making or
confirming your booking to arrange a check in before 2.00 pm or
after 6.00 pm.
What time is check out?
Our check out time is 10.00 am, unless you have arranged a later
time with Reception. Please give us as much notice as possible.
Departing guests are welcome to use Freestyle’s facilities after
check out, including guest lobby, free internet, swimming pool,
shower and luggage storage until departure.
How big is the Swimming Pool?
The new saltwater swimming pool is 15 metres long and there’s a
large deck around the pool, leading to the barbecue pavilion. The
pool has some shallow steps along one side and the deeper section in
the centre of the pool can be used as a lap pool.
Do I need to bring a Beach Towel?
Pool towels are provided free of charge on request. You can take
these on tours or use them at the beach.
Is Internet Access Free?
Free Wi-Fi is available in all Apartments. There’s also a computer
with a broadband internet connection for guests to use and Free
Wi-Fi access in the guest lobby.
Is there Cable TV?
Free Foxtel channels including Movies, Sports and Sky News are
available in all apartments, with LCD TVs and DVD players.
Is there Free Car Parking?
Free under cover car parking is available.
How do I get from Cairns to Freestyle Resort Port Douglas if I
don’t want to hire a car?
We are happy to arrange your coach transfers, or a limousine or
private charter. Ask us for a quote. Just let us know your flight
details and the age of any children travelling with you. Please give
us at least 48 hours notice.
How close are the shops and Restaurants?
Freestyle Resort Port Douglas is located in Davidson Street, just
600 metres from Macrossan Street, where there’s a bakery,
convenience store, restaurants, gymnasium, shops and food bars. It’s
an easy walk to many restaurants, cafes, shops and the Sunday
Markets in Anzac Park. There’s a regular local bus service for those
days when you don’t feel like walking.
Do you have a Tour Desk?
Our Tour Desk operates from Reception. Anne and Jason can offer you
some great advice on all tours that best suit your requirements.
Most tours pick up at the front door of Freestyle, and some can even
provide a free airport drop off at the end of the day.
What about fishing?
Reef and estuary fishing, and fishing off the wharf, rocks or beach,
as well as Fishing on the Daintree River. You can even hire your own
pontoon boat and go crabbing and fishing up the Dickson Inlet.
How many floors are there at Freestyle?
There are three floors – Ground, First and Second floor.
What type of apartments are available?
Freestyle has both one- and two bedroom apartments, and also
interconnecting one-bedroom apartments on each floor.
The one bedroom apartments have walk in showers and are on one
level, without stairs.
The two bedroom apartments are all on the second floor and have
internal stairs, with a bedroom and bathroom upstairs, and the
downstairs layout is similar to a one bedroom apartment.
How many people can sleep in an apartment and what is the bedding
configuration?
The one bedroom apartment rate includes two people, with a maximum
occupancy of three. Bedding is one queen sized bed and a sofa bed.
The two bedroom apartment rate includes four people, with a maximum
occupancy of five. Bedding is one queen sized bed and a sofa bed
downstairs, with either king bed or two single beds upstairs. Please
advise your preferred bedding configuration when booking your
accommodation.
Children under three are free of charge when using existing bedding.
Cots are available for $10 per day or $50 a week. If a cot is
required, please advise this when booking your accommodation.
Are the Apartments Serviced?
Apartments are serviced mid week or mid stay if you are staying for
six days or more. Arrangements can be made for more frequent
servicing or towel changes at an additional cost.
Do you accept group bookings?
We enjoy hosting wedding groups, family reunions and special
occasion celebrations and offer a discount on group bookings. Please
contact Anne for a quote.
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